Refund policy
2112 NYC - Shipping & Return Policy
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Domestic Shipping (U.S.):
- Standard shipping: 3-7 business days
- Expedited shipping options available at checkout
International Shipping:
We ship worldwide. Delivery times and rates vary by destination. Please note, international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Tracking:
Once your order has shipped, you'll receive a confirmation email with tracking information.
Shipping Delays:
We are not responsible for delays due to weather, customs, or courier service disruptions.
Return Policy
Returns:
We accept returns within 14 days of delivery. Items must be unworn, unused, and in their original packaging with tags attached. To initiate a return, please contact us at customer@2112nyc.com.
Exchanges:
We offer exchanges for sizing issues or defects. To request an exchange, email us within 7 days of receiving your item.
Non-Returnable Items:
- Final sale items
- Gift cards
- Customized or made-to-order products
Refunds:
Once we receive and inspect your return, we'll notify you of the approval. If approved, a refund will be processed to your original payment method within 5-10 business days.
Return Shipping:
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
